Terms of Engagement
Arkaan Advisory operates under a mandate of professional excellence and institutional integrity. These terms outline the framework of our partnership and the high standards governing our strategic mandates.
Current Version
Effective Date: January 2026
These Terms of Engagement ("Terms") govern the relationship between Arkaan Advisory ("the Firm," "we," "us") and any individual or institution ("the Client," "you") utilising our advisory services, digital platforms, or strategic briefings (collectively, the "Service").
1. Scope of Service
Arkaan Advisory provides high-level strategic counsel, policy synthesis, and institutional advisory.
- Advisory Only: Our services are limited to strategic and commercial counsel. They do not constitute legal, financial, or tax advice. The Client is responsible for consulting with qualified legal or financial professionals for formal regulatory compliance.
- No Guarantee of Outcome: Whilst the Firm provides expert insights, the final decision-making and implementation reside with the Client. We do not guarantee specific outcomes regarding regulatory approvals, government relations, or market movements.
2. Engagement & Preparation
- Provision of Context: To ensure the efficacy of the Service, the Client shall provide the Firm with all necessary background information, data, and strategic context relevant to the mandate. This may be facilitated via digital intake protocols, secure correspondence, or preparatory briefings.
- Accuracy of Information: The Firm’s ability to deliver high-altitude synthesis and actionable counsel is strictly dependent on the accuracy, timeliness, and depth of the context provided by the Client. The Firm shall not be liable for counsel rendered based on incomplete or inaccurate information provided by the Client.
- Intake & Scheduling: All sessions and consultations are coordinated through the Firm's designated scheduling platform (Cal.com). The Client is responsible for ensuring the accuracy of the contact information and appointment details provided during the booking process.
- Professional Conduct: All engagements are conducted under a mutual mandate of professional respect and institutional discretion.
3. Fees and Payment
- Service Fees: Fees are set at the Firm’s standard institutional rates or as specified in a separate Mandate Letter.
- Payment Methods: We accept secure digital payments via Stripe (primarily for Strategic Executive Briefings and Tactical Reviews) and Electronic Fund Transfers (Wire/IBAN) for institutional mandates.
- Payment Terms: Fees for one-off Strategic Executive Briefings and Tactical Reviews are due at the time of booking via the digital platform. For mandates settled via bank transfer, payment is due within seven (7) days of invoice issuance unless otherwise agreed in writing.
- Currency & Costs: All fees are denominated in USD for international partners and AED for local partners. The Client is responsible for any applicable bank intermediary fees or currency conversion costs to ensure the Firm receives the full invoiced amount.
- Cancellations & Rescheduling: We require at least 24 hours' notice for rescheduling. Cancellations made less than 24 hours prior to a scheduled session may be subject to a 50% commitment fee to account for the synthesis and preparatory work already performed.
4. Intellectual Property
- Client Materials: The Client retains all ownership and rights to any internal documents or proprietary data shared with the Firm.
- Arkaan Frameworks: Any proprietary methodologies, frameworks, or strategic synthesis models used by the Firm during the engagement remain the exclusive intellectual property of Arkaan Advisory. The Client is granted a non-exclusive, non-transferable licence to use these insights for their internal institutional purposes.
5. Data & Confidentiality
- Privacy Alignment: The collection and use of data are governed by our Privacy Policy, which is incorporated into these Terms by reference.
- Confidentiality: Both parties agree to maintain the strict confidentiality of all non-public information shared during the engagement. This obligation survives the termination of the Service.
- Non-Retention: As outlined in our Privacy Policy, the Firm adheres to a "Minimal Retention" philosophy, purging strategic context provided via digital intake within seven (7) days of session completion.
6. Limitation of Liability
To the maximum extent permitted by the laws of the United Arab Emirates, Arkaan Advisory shall not be liable for any indirect, incidental, or consequential damages (including loss of profits or data) arising from the use of the Service. The Firm's total liability for any claim shall not exceed the amount actually paid by the Client for the specific session or mandate in question.
7. Termination
Either party may terminate the engagement at any time upon written notice. Upon termination, the Client shall remain liable for any fees incurred for work performed up to the date of termination.
8. Governing Law & Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the Abu Dhabi Global Market (ADGM). Any dispute, difference, controversy, or claim arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the ADGM Courts.
9. Changes to Terms
We reserve the right to modify these Terms at any time. Continued use of the Service following such changes constitutes your acceptance of the revised Terms.
Contact Us
SPC Free Zone, Ground Floor,
Al Zahia, Sheikh Mohammed Bin Zayed Road,
Sharjah, United Arab Emirates
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